Support

We hope that you will find Perch easy to install and use. The documentation – in particular Installation and Editing Content should explain how to get up and running. If you prefer to watch than read, we also have a video tutorial.

If you have any pre-sales questions, drop us a line at hello@grabaperch.com or ask on Twitter.

If you’d like to discuss Perch with other customers and share tips and ideas, we have a Discussion Forum.

If you do have any problems, we want to help. Please visit our support area at support.grabaperch.com where you can search the discussions and also raise a support ticket with any question you may have.

Perch Versions

Update history of Perch. All 1.* versions are free upgrades for holders of a Perch 1 license.

Quick links

Video Tutorial

Prefer to see how something’s done than read about it? We have a comprehensive video tutorial to walk you through everything from installation to creating templates and beyond.

Server Compatibility Test

Before raising a support ticket please try and explain the problem you are having in as much detail as possible. If your issue relates to installation or initial setup please confirm that the Perch Server Compatibility Test Suite ran successfully in your environment and give full details of the steps you have taken to get to your problem.

Registered Developers

Need an experienced pair of hands to help with your integration, or a custom add-on developing? Check out our Registered Developers Directory to find a developer you can contract Perch-related work to.

 

Perch by edgeofmyseat.com

Perch is a product developed and sold by edgeofmyseat Limited t/a edgeofmyseat.com Registered as a company in England and Wales, company registration no. 04735127